Waitlist auto-fill when cancellations happen within 24 hours
Requested by 14 multi-provider clinics. Front desk still calls patients manually.
Commit now
0Recurring appointment template edits without series reset
Changing provider room or duration currently forces staff to rebuild the entire recurring series.
No-show rate by provider and visit type
Clinic managers need this weekly and are exporting raw CSVs to spreadsheets.
Validate with users
0Patient self-reschedule link by SMS
Appears valuable, but some clinics worry about frequent schedule churn and less control.
Deposit collection at booking time
Often bundled with waitlist requests, but billing complexity is much higher than the request volume suggests.
Color-coded provider templates
Teams ask for this often, but it may be a symptom of poor template naming rather than a core need.
Not now
0Animated dashboard tiles for daily arrivals
Low operational value and little evidence that it changes clinic behavior.
Birthday confetti on patient portal
Nice-to-have request from one dental group, but not aligned with current admin-efficiency strategy.